ORDERS & DELIVERY

Okidogi.store is a shop and online store that offers a large selection of quality products for dogs and cats.

Okidogi.store
C.I.F. ESB93672319
Avenida Los Boliches 80, Local 3,
29640 Fuengirola

To order products, you need to register in the okidogi.store online store.

The online store is open to all consumer customers who are at least 18 years old and have a valid e-mail address and mobile phone number. An order placed through the online store is binding when the customer has confirmed these terms and conditions on the order page and accepted the order. You will receive an order confirmation to the e-mail address you registered.

Prices:

The valid price is the price that is on the okidogi.store website when ordering. Product prices are valid until further notice. Promotional prices are only valid during the promotion. E-commerce prices include VAT on the amount of the product at the tax rate. We reserve the right to change prices and reserve the right to cancel a sale due to pricing errors or incorrect availability information.

Shipping charges and discount codes calculated at checkout.

Delivery time for orders  is 7 working days. If the ordered product has exceptionally run out of stock, the customer will be notified immediately.

Orders from Monday to Friday are normally arranged to send out on the next working day.

Orders received on Saturday, Sunday or bank holiday will be processed and shipped on the next working day (unless otherwise informed).

Order is confirmed once you receive an order confirmation from via email, which includes an order reference number.

Products have a 14-day free return policy. We do our best to make sure that you are happy to shop with us.

If something went wrong during your order, we hope that we are able to give you a paw.

We kindly ask you to check on your order at time of delivery, and if there's problem, you have to contact us via email info@okidogi.store immediately.

Okidogi.store is not responsible if the delivery of the order is prevented, hindered or delayed due to a circumstance beyond the control of Okidogi.store, such as war, natural disaster, export or import ban, official decision, disruption of public transport or other similar obstruction of okidogi.store e-commerce or preventive action.

PRODUCT SATISFACTION

If something went wrong during your order, we hope that we are able to give you a "paw".

If wrong product has been delivered to the client, or the product is defective, the client must immediately notify the okidogi.store online.store customer service by e-mail info@okidogi.store (Monday -Friday 9-16).

Our retail store

Avenida Los Boliches 80
Fuengirola, Spain

Mon - Fri, 09.00 - 20.00
Saturday 10.00 - 18.0

Get directions